Privacy notice

Who is responsible for your information?

Chuan Fu Yap, trading as Binastel, is the data controller for personal information sent in an enquiry. Questions about privacy can be sent to consulting@binastel.uk.

Website data

This website does not use analytics, advertising trackers, user accounts or non-essential cookies. OpenAI hosts and operates the website through ChatGPT Sites and may process technical information needed to deliver, maintain and secure it.

Contact information

If you contact Binastel by email, the name, contact details and message you provide will be used to understand and respond to your enquiry. Do not send confidential, personal, health or commercially sensitive data in an initial message.

Purpose and lawful basis

Enquiry information is processed to respond to your request, take steps before entering a contract where relevant, and pursue the legitimate interest of managing professional enquiries and business relationships.

Service providers and sharing

OpenAI provides website hosting and Google provides email services. These providers may process information as needed to supply their services. Information is not sold and is shared only when necessary to provide the service, with your permission, or where required by law.

Retention

Enquiry information is normally retained for up to two years after the last meaningful contact, unless a longer period is needed for an ongoing professional relationship, contractual record keeping or a legal obligation. Records are reviewed periodically and deleted when no longer needed.

Your rights

Depending on the circumstances and applicable UK data-protection law, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to complain to the Information Commissioner’s Office.